XFOR: Message with Empty From: Field Stuck in MTS_OUT Queue

ID: Q192594

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When an Internet mail message with an empty From: field is addressed to a cc:Mail user, the Exchange Connector for Lotus cc:Mail cannot handle this and the message gets stuck in the MTS_OUT queue.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: cc:Mail Connector


   File Name     Version
   -----------------------
   Ccmc.exe      5.5.2348
   Ccmsg.dll     5.5.2348

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Keywords : exc55sp2fix
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug