XWEB: Name, Company, Business Phone, & E-mail Fields are Empty

ID: Q192677

The information in this article applies to:
  • Microsoft Outlook Web Access, version 5.5 Service Pack 1
  • Microsoft Outlook HTML Form Converter

SYMPTOMS

You may receive the following warning message when trying to save a custom HTML contact from within the Outlook Web Access Client:

The name, company, business phone, and e-mail fields are empty. You will have to use the next/previous button to open this item.
This behavior will occur only if the following conditions are met:

  • The custom HTML contact form does not contain a General Page.


    • - and -

  • Only one of the following fields were completed before trying to save the contact:
    First Name, Company or Business Phone



WORKAROUND

Simply complete more than one of the required fields before saving the contact.

Additional query words:

Keywords :
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: December 15, 1999
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