XFOR: cc:Mail Connector Does Not Parse Attachment Name Correctly

ID: Q192700

The information in this article applies to:

Microsoft Exchange Server, versions 5.0, 5.5

SYMPTOMS

If a cc:Mail user changes the date separator from a forward slash ( / ) to a dash ( - ) in the Control Panel Regional Setting Date on the cc:Mail client computer, the cc:Mail Connector does not parse the attachment sent by this user correctly. The attachment has the date appended to the file name in the Exchange Server recipient's inbox. For example, if the cc:Mail client sends a message with attachment named Att.txt, the attachment will appear as Att.txt 9-11-1998 in the Exchange Server recipient's inbox.

RESOLUTION

Exchange Server 5.0

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:


   Component: Microsoft Exchange Connector for Lotus cc:Mail

   File Name   Version
   -----------------------
   Ccmc.exe    5.0.1461.52
   Ccmsg.dll   5.0.1461.52

This hotfix has been posted to the following Internet location as Psp2ccma.exe and Psp2ccmi.exe:

ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-CCM

Exchange Server 5.5

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:


   Component: Microsoft Exchange Connector for Lotus cc:Mail

   File Name   Version
   ----------------------
   Ccmc.exe    5.5.2352.0
   Ccmsg.dll   5.5.2352.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 5.0 and 5.5.

Additional query words:

Keywords : exc55sp2fix
Version : WinNT:5.0,5.5
Platform : winnt
Issue type : kbbug