XCLN: Forwarding Message, Scroll Bars Disappear on New Message

• Microsoft Exchange Active Server Components, version 5.0
• Microsoft Outlook Web Access, version 5.5
  on the following platforms: MACINTOSH, x86
• Microsoft Outlook Web Access, version 5.5 Service Pack 1

SYMPTOMS

When you forward a message in Outlook Web Access (OWA) that contains a large amount of text, the vertical scroll bars may disappear in the new message. This behavior occurs only when using Internet Explorer 3.0 for the Macintosh or Internet Explorer 4.x for Windows 3.x. These symptoms do not occur with Internet Explorer for 32-bit platforms.

WORKAROUND

The only way to get to the text is to scroll with the arrow keys or to use the mouse to highlight and drag to the bottom on the message.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : XCLN
Version : WINDOWS:5.0,5.5
Platform : WINDOWS
Issue type : kbbug