XCLN: OWA Next/Prev Buttons Skip Messages Intermittently

ID: Q192727

The information in this article applies to:

Microsoft Exchange Active Server Components, version 5.0
Microsoft Outlook Web Access, version 5.5
Microsoft Outlook Web Access, version 5.5 Service Pack 1

SYMPTOMS

When you use the Outlook Web Access client to browse your Inbox, messages may be intermittently skipped if you open the last message and use the Previous (PREV) button to browse. Rather than the previous message being opened, one or more messages may be skipped in the Inbox contents.

WORKAROUND

To work around this problem, close the message you are viewing and select the previous message from the Inbox listing.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : XCLN
Version : WINDOWS:5.0,5.5
Platform : WINDOWS
Issue type : kbbug