XFOR: Access Violation Occurs When Stopping Dirsync Service

ID: Q193395

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When you copy a Resync.glb file to the Exchsrvr\Dxadata folder on a Microsoft Exchange Server computer configured as a directory synchronization (dirsync) requestor, and then start the Microsoft Exchange Directory Synchronization service, an access violation may occur if you attempt to stop the Microsoft Exchange Directory Synchronization service while the Resync.glb file is being processed.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: DXA


   File Name   Version
   ----------------------
   Dxa.exe     5.5.2393.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

MORE INFORMATION

For additional information about using a Resync.glb file with a dirsync requestor, please see the following article in the Microsoft Knowledge Base:

Q156124 XFOR: How to Use a Resync.glb with an Exchange Requestor

Additional query words: dxa crash av

Keywords : exc55sp2fix XFOR
Version : WINDOWS:5.5
Platform : winnt
Issue type : kbbug