XCLN: Err Msg: Microsoft_OLE2--ProgIDFromCLSID could not be found

• Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0

SYMPTOMS

When you start Microsoft Outlook for the Macintosh, the following error message appears:

The application "Microsoft Outlook" could not be opened because "Microsoft_OLE2--ProgIDFromCLSID" could not be found.

CAUSE

This problem occurs when you use Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0, and EPSON Digital Photolab.

WORKAROUND

To work around this problem, remove the file Oless.ppc from the Extensions folder by doing the following steps.

NOTE: These steps assume that your view settings for folders are as icons.

1. On the desktop, double-click to open your hard disk drive.



2. Double-click to open the System folder.



3. Double-click to open the Extensions folder.



4. Resize and move the Extensions folder so you can see the Extensions(Disabled) folder in the System folder behind the Extensions folder.



5. Drag the Oless.ppc file from the Extensions folder to the Extensions(Disabled) folder.



6. Close all windows. Outlook will now open without the error message.

STATUS

EPSON Photo Sheet Installer is manufactured by EPSON Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

MORE INFORMATION

Some EPSON printers include a CD that bundles several printing-related programs. The program EPSON Photo Sheet Installer installs an extension called Oless.ppc into the Extensions folder. This program comes bundled with the EPSON Stylus Photo 700, Stylus Photo EX, and possibly other printers.

NOTE: Removal of the Oless.ppc extension may render the EPSON Photo Sheet Installer inoperable. Contact EPSON for more information about this program.

For information about how to contact EPSON, query in the Knowledge Base for one of the following articles:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words:

Keywords : XCLN
Version : MACINTOSH:8.0
Platform : MACINTOSH
Issue type : kbprb