XCON: MTA Queues Backup After MTA Logs 1133 State Check Warning

ID: Q194031

The information in this article applies to:

Microsoft Exchange Server, version 5.5 Service Pack 1

SYMPTOMS

After applying Service Pack 1 for Microsoft Exchange Server 5.5, the Exchange Server message transfer agent's (MTA) queues may grow, and no messages will be delivered. If the priority of the messages in the queue is increased, or the MTA service is stopped and restarted, the queues may flush the messages. The following warnings will be logged in the event viewer:


   Event: 1133
   Source: MSExchangeMTA
   Type: Warning
   Catergory: X.400 Service
   Description: A reliable transport service element (RTSE) error occurred
   while processing an association with /O=ORGANIZATION/OU=SITE
   /CN=CONFIGURATION/CN=CONNECTIONS/CN=X.400 CONNECTOR. The association
   will be terminated and restarted if necessary. Current state 25.
   Service type 5. Service flavor 20. Control block index 2004. [PLATFORM
   RTSE 32 164] (12)

   Event: 1293
   Source: MSExchangeMTA
   Type: Warning
   Catergory: X.400 Service
   Description: A remotely-initiated association from /O=ORGANIZATION
   /OU=SITE/CN=CONFIGURATION/CN=CONNECTIONS/CN=X.400 CONNECTOR was
   refused. The failure reason provider is 0 and the reason is 0. Control
   block index 10. Type 1. [PLATFORM KERNEL 28 128] (12)

CAUSE

This is caused by a logic error in the Reliable Transfer Service Element (RTSE) connection recovery mechanism.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Message Transfer Agent (MTA)


   File Name      Version
   -------------------------
   Dbserver.sch   5.5.2410.0
   Dcprods.cat    5.5.2410.0
   Ems_rid.dll    5.5.2410.0
   Emsmta.exe     5.5.2410.0
   Info4log.cfg   5.5.2410.0
   Infodlog.cfg   5.5.2410.0
   Infollog.cfg   5.5.2410.0
   Infotlog.cfg   5.5.2410.0
   Mtacheck.exe   5.5.2410.0
   Mtamsg.dll     5.5.2410.0
   P2.xv2         5.5.2410.0
   X400om.dll     5.5.2410.0
   X400omv1.dll   5.5.2410.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 Service Pack 1. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

Additional query words: crash route failure backups stalled stall

Keywords : exc55sp2fix
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug