XADM: KMS Enrollment Messages Stay in System Attendant Mailbox

ID: Q194123

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When enabling advanced security on a user mailbox on a computer running Exchange Server 5.5 Service Pack 1, the administrator has the option of sending an enrollment message to the user with the security token that allows the user to set up security on his or her client. This message is sent, and the user has no problems enabling security. However, a copy of the enrollment message containing the token is left in the System Attendant's mailbox in the Outbox folder.

STATUS

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:

Component: Key Management Server


   File Name     Version
   -----------------------
   KMSERVER.EXE  5.05.2409

Additional query words: kms key security x509 certificates xadm

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbprb