XWEB: OWA: Cannot Save or Resend Message After "failed to send"

ID: Q194413

The information in this article applies to:

Microsoft Exchange Active Server Components, version 5.0
Microsoft Outlook Web Access, version 5.5
Microsoft Outlook Web Access, version 5.5 Service Pack 1

SYMPTOMS

When you use the Outlook Web Access (OWA) client to connect to a mailbox that has a limit set on the outgoing message size, you will get following error if a message is created that exceeds the maximum outgoing message size.

Failed to send item

When you try to save or resend the message, nothing happens, and no error messages are generated.

WORKAROUND

Use the Microsoft Exchange Server Administrator program on the Exchange Server computer to increase the maximum outgoing message size, or decrease the size of the message.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Keywords :
Version : WINDOWS:5.0,5.5
Platform : WINDOWS
Issue type : kbbug