XFOR: Read Receipts Translated to Delivery Receipts

• Microsoft Exchange Server, versions 4.0, 5.0, 5.5

SYMPTOMS

Read receipts are not supported in RFC 822 (Basic SMTP Mail). In Exchange Server 5.5 and 5.5 Service Pack 1, if a user marks a message for a read receipt, Exchange Server changes the read receipt request to a delivery receipt request, but the delivery receipt is never delivered.

This is an attempt at best-effort delivery. Since read receipts are not supported, the next-best alternative is to supply a delivery receipt. If you look at the message in the receiver's Inbox, the message is marked for delivery receipt, but the delivery receipt is never delivered.

STATUS

Microsoft has confirmed this to be a problem in Exchange Server version 5.5 Service Pack 1.

Additional query words:

Keywords : exc4 exc5 exc55
Version : winnt:4.0,5.0,5.5
Platform : winnt
Issue type : kbbug