XCLN: Comma Separator if Contact is Listed by Only First Name

• Microsoft Outlook Web Access, version 5.5 Service Pack 1

SYMPTOMS

When a new contact is created in Outlook Web Access (OWA) and only the first name is entered for the contact, on viewing the contacts using Outlook, the entry will be preceded by a comma. For example, ", John".

To understand the behavioral difference, note that the entry is markedly different if the contact was created in Outlook. In this case, the contact will appear as expected - without the unnecessary comma separator. For example, "John".

CAUSE

The problem was traced to a bug in OWA parsing whereby it would put a comma even when the last name is a blank.

STATUS

Microsoft recognizes the need for the removal of this extra separator. We have modified OWA component so that it does not add this extra separator when the last name is a blank.

This supported feature is now available, but has not been fully regression tested and should be applied only to systems having a specific need for it. Unless you are severely impacted by the lack of this feature, Microsoft recommends that you wait for the next service pack that contains this feature. Contact Microsoft Technical Support for more information.

MORE INFORMATION

Additional query words: OWA

Keywords :
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug