XFOR: Lotus cc:Mail 8.01 Clients See Attachment File Name Changed to Date

ID: Q195203

The information in this article applies to:

Microsoft Exchange Server, version 5.5

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you send an e-mail message containing an attachment from Exchange Server 5.5 through the cc:Mail Connector, users receiving and viewing it with the cc:Mail version 8.01 client see a date stamp instead of the attachment file name.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Exchange Connector for Lotus cc:Mail


   File Name   Version
   ----------------------
   Ccmc.exe    5.5.2424.0
   Ccmsg.dll   5.5.2424.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

MORE INFORMATION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

To install the hotfix, please perform the following steps:

Stop the CCMAIL Connector.

Copy the files included in the hotfix to the following locations:
Ccmc.exe: Exchsrvr\Connect\Ccmail\bin Ccmsg.dll: Exchsrvr\Res

Start Registry Editor (Regedt32.exe), and go to the following subkey:
```
     HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeCCMC
     \Parameters 
```
NOTE: The above registry path has been wrapped for readability.

On the Edit menu, click Add Value and add the following information:
```
     Value Name: Version 8 Attachment Format
     Class: DWORD
     Data: 1 
```
Setting the above key to 1 prevents the date and time from being appended to the attchment name. (If it is set to 0 or is not present, then there is no change in the current behavior.)

Restart the CCMail Connector Service.

Keywords : exc55sp2fix
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug