XADM: Exchange Server 5.5 Service Pack 1 Update Fails on Second Cluster Node with French Primary Domain Controller

ID: Q195214

The information in this article applies to:

Microsoft Exchange Server, version 5.5 Service Pack 1

SYMPTOMS

When you apply Exchange Server 5.5 Service Pack 1 Update.exe on a secondary cluster node (inactive node), you are asked for the Exchange Service account password. When you type the correct password the following pop-up error message may be displayed:

The error 317 occurred while formatting windows NT error 2220 -
Microsoft Windows NT 0xc00208ac.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Setup and Administrator Programs


   File Name      Version
   -------------------------
   Admin.exe      5.5.2438.0
   Exupdate.exe   5.5.2438.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 Service Pack 1.

MORE INFORMATION

The error above occurs if the Primary Domain Controller is using the French language, whatever the language of Exchange Server.

To install this fix, perform the following steps:

Perform a copy-and-paste operation for all the Service Pack 1 files to the local hard drive of each cluster node.

Perform a copy-and-paste operation for Exupdate.exe to the same directory that contains Udpate.exe (this should be i386 on Intel- platform computers).

Go to an MS-DOS command prompt and type the following to run Exupdate.exe on the first (active) node:
EXUPDATE

Run EXUPDATE (Exupdate.exe) on the second node.

Replace the Service Pack 1 Admin.exe in <exchsrvr>\BIN with the new fixed Admin.exe.

Keywords : exc55sp2fix
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug