XCON: Conversion Error When Receiving General-Text Message

ID: Q195742

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When Exchange Server receives an X.400 message coded with General-Text and containing no body text but only an attachment, the message transfer agent (MTA) may generate a non-delivery-report (NDR) back to the originator, and log the following conversion error in the Event Log:


   Event: 210
   Description: An internal MTA error occurred. Content conversion for
   message C=FR;A=ATLAS;P=myPRMD;L=BB92FC5311D26E5B5246B7B8 failed.
   Conversion error: 4096, Object at fault: 06000100, Original content
   type: 56010A01, New content type: 2A864886F7140501. PDU dump reference
   8420 [MTA XFER-IN 13 112] (14)

This occurs when the first body-part contains only CR LF.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:


Component: Message Transfer Agent (MTA)

   File Name      Version
   -------------------------
   Dbserver.sch   5.5.2500.0
   Dcprods.cat    5.5.2500.0
   Ems_rid.dll    5.5.2500.0
   Emsmta.exe     5.5.2500.0
   Info4log.cfg   5.5.2500.0
   Infoblog.cfg   5.5.2500.0
   Infodlog.cfg   5.5.2500.0
   Infollog.cfg   5.5.2500.0
   Infotlog.cfg   5.5.2500.0
   Mtacheck.exe   5.5.2500.0
   Mtamsg.dll     5.5.2500.0
   P2.xv2         5.5.2500.0
   X400om.dll     5.5.2500.0
   X400omv1.dll   5.5.2500.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words: NDR

Keywords : exc55 EXC55SP3Fix
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug