XADM: "Unable to display folder..." in Outlook 97 After MSW Runs

ID: Q196165

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

After using the Microsoft Exchange Server Move Server Wizard to move a server, Outlook 97 toolbars don't work correctly. If you click on any of the folders displayed in the Outlook bar, the error message below is displayed in a dialog box in the client:

Unable to display folder. Folder no longer exists.

CAUSE

This is by design in Outlook. If a folder's path changes, Outlook will not be able to find it.

WORKAROUND

Users with this problem will need to recreate their Outlook toolbar.

Additional query words: XCLN

Keywords : MoveSvr
Version : WINNT:5.5
Platform : winnt
Issue type : kbprb