XFOR: Calendar Connector Reports Error Event 5010

• Microsoft Exchange Server, version 5.5

SYMPTOMS

Notes users may time out when requesting Free and Busy (F/B) information for Exchange Server users. The Calendar Connector receives the request from the Notes partner provider, as seen in the event logs. The event log, however, contains the following error:

Event 5010, source MSExchangeNotesCal

Cannot connect to the Notes server Add-in task ExCalCon on <server name>. Ensure that you can connect to the Notes server on <server name> and that the Microsoft Exchange Calendar Connector task on <server name> is running. The Calendar Connector will retry to connect on the next calendar request.

WORKAROUND

To work around this problem, perform the following steps:

1. Start the Exchange Server Administrator program.



2. Select Calendar Connector, and open the property pages.



3. Go to Calendar Connections.



4. Double-click the Notes Connection name.



5. Check to make sure that the Windows NT server name is spelled correctly.

MORE INFORMATION

During the configuration of the Notes provider, there is no check to ensure that the Exchange Calendar Connector task is readily available upon startup. Thus, it is possible for a wrong server name to be entered.

Additional query words: NOTES calendar provider, FCC, calcon, excalcon

Keywords :
Version : winnt:5.5
Platform : winnt
Issue type : kbprb