XCLN: Microsoft Importer for cc:Mail Archive Fails During Setup

ID: Q196387

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

The Microsoft Importer for cc:Mail Archives may fail with an error indicating that it could not load the Advpack.dll file.

CAUSE

Windows 95 does not contain the files required for the cc:Mail Archive Importer setup to complete.

RESOLUTION

In order for the cc:Mail Archive Importer setup program to complete on Windows 95 systems, users must first install Internet Explorer 4.x or higher.

The installation of the Microsoft Importer for cc:Mail Archives will work on the following platforms:

Windows NT 4 (any build version)

Windows 2000

Windows 98

Windows 95 with Internet Explorer 4.x or higher installed

Additional query words: advpack.dll, error, fail, setup

Keywords :
Version : winnt:5.5
Platform : winnt
Issue type : kbbug