XCON: MTA Stops with a Database Server Internal Processing Error

ID: Q196852

The information in this article applies to:

Microsoft Exchange Server, versions 5.0, 5.5

SYMPTOMS

The message transfer agent (MTA) stops with a database server internal processing error. Before the MTA stops, it issues the following event in the Ev0.log:

Message NMI2051: Internal Processing Error, severity 16

(BASE RTSE(47) Proc 70) mm-dd-yy hh:mm:sspm
Illegal get from element 5CE90801 at offset 102

The element address and offset in the event may vary, but the thread in question is always RTSE.

CAUSE

The MTA stopped because it had received a truncated checkpoint on this association from the peer MTA, and this error was treated as unrecoverable.

RESOLUTION

Exchange Server 5.0

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:

Component: Message Transfer Agent (MTA)

File name	Version
Address.dll	5.0.1461.76
Dbserver.sch	N/A
Dcprods.cat	N/A
Ems_rid.dll	5.0.1461.76
Emsmta.exe	5.0.1461.76
Infoblog.cfg	N/A
Infoplog.cfg	N/A
Infotlog.cfg	N/A
Infoxlog.cfg	N/A
Mmiext.dll	5.0.1461.76
Mtacheck.exe	5.0.1461.76
Mtamsg.dll	5.0.1461.76
P2.xv2	N/A
P3.tpl	N/A
P772.tpl	N/A
X400om.dll	5.0.1461.76
X400omv1.dll	5.0.1461.76

Exchange Server 5.5

This feature is available in the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 5.0 and 5.5.This feature was first included in Exchange Server 5.5 Service Pack 3.

Additional query words: dbserver

Keywords : exc5 exc55 EXC55SP3Fea
Version : winnt:5.0,5.5
Platform : winnt
Issue type : kbbug