XADM: Macintosh Attachments Have Two Sets of Double Quotes Around Name

ID: Q196853

The information in this article applies to:

Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2

SYMPTOMS

When a message that originates from a Macintosh client is processed through the Internet Mail Service, if the name of the attachment includes a set of double quotes, the Internet Mail Service adds another set to the file name.

For example, if a message from a Macintosh client has an attachment with the name "filename", the Internet Mail Service adds another set of double quotes to the name changing it to ""filename"".

CAUSE

The Internet Mail Service incorrectly recognizes the quotes as part of the filename.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:


   Component: Message Transfer Agent (MTA)

   File Name    Version
   -----------------------
   Gapi32.dll   5.5.2504.0
   Mdbmsg.dll   5.5.2504.0
   Store.exe    5.5.2504.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words:

Keywords : exc55 exc55sp1 exc55sp2 EXC55SP3Fix
Version : winnt:5.5,5.5 SP1,5.5 SP2
Platform : winnt
Issue type : kbbug