XADM: Mailbox Receives Duplicate Messages after Server is Moved

ID: Q196895

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

If you use the Move Server Wizard to move a Microsoft Exchange Server computer to a different site, and then you send a message to both a distribution list (DL) and a mailbox that is a member of the DL, the mailbox may receive the message twice.

CAUSE

The information store does not properly prevent duplicate messages after a server has been moved using the Move Server Wizard.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store


   File Name    Version
   -----------------------
   Gapi32.dll   5.5.2418.0
   Mdbmsg.dll   5.5.2418.0
   Store.exe    5.5.2418.0

STATUS

Microsoft has confirmed this to be a problem in the Move Server Wizard component of Microsoft Exchange Server version 5.5.

Keywords : exc55sp2fix MoveSvr
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug