XFOR: Changing Site Address is not Updated in cc:Mail Directory

• Microsoft Exchange Server, version 5.0

SYMPTOMS

Mail addressed from Lotus cc:Mail post office "A" to Exchange Server SITE2 may never be picked up after you change the site proxy address for cc:Mail on the Exchange Server site (SITE1) that has a cc:Mail Connector to "A". Site1 and Site2 have a replication connector between them, and you ran dirsync with "A" after you changed the site proxy address for cc:Mail. You will find that the old Exchange Server addresses were deleted from the cc:Mail directory on Site2, but the new ones are not added by dirsync. Also, the post office entry for SITE1, and the post office address indirection for SITE2 are not deleted from the cc:Mail directory.

CAUSE

There are two issues that are causing this problem.

• Changing the Exchange Server site proxy cc:Mail address requires two dirsync cycles to resynchronize. This is by design because cc:Mail requires unique names in its directory, and "name at PO" is not unique to cc:Mail. So the cc:Mail connector's dirsync process must first delete the old proxy Exchange Server addresses and then re-add the new proxy addresses.



• The post office address indirection for SITE2 in the cc:Mail directory will not be changed by the cc:Mail connector's dirsync process. This is by design as the dirsync process will not update post office addresses or post office indirection in cc:Mail if it already exists. The reason for this is if cc:Mail Administrators customize their post office indirection, dirsync should not be overwriting it. The only solution for this is to manually change post office definitions.

RESOLUTION

MORE INFORMATION

Running dirsync again between SITE1 and the cc:Mail post office will re-add the Exchange Server proxy cc:Mail addresses to the cc:Mail directory with their new addresses. The post office address indirection for SITE2 in the cc:Mail directory, however will still be directing message traffic through SITE1, which now should be SITE_NEW. This will result in mail addressed to SITE2 never getting picked up.

Additional query words:

Keywords :
Version : winnt:5.0
Platform : winnt
Issue type : kbbug