XFOR: Notes Connector May "Timeout on resource lock" on Startup

• Microsoft Exchange Server, version 5.5

SYMPTOMS

When you start or restart the Microsoft Exchange Notes connector, the browse logs might display the following errors:

   1998/03/17 22:19:48 - LME-NOTES-DXANOTES(0199) 2 41100:Intializing
   Lotus Notes Interface
   >> lsnabapi(525)

   1998/03/17 22:19:50 - LME-NOTES-NTSMEX(0192) 3 41207:Successfully
   Initialized Notes Interface
   >> ntshcs(1480)

   1998/03/17 22:19:50 - LME-NOTES-NTSMEX(0192) 4 00019:The value of the
   NOTESSERVER keyword in the LME-NOTES-NTSMEX section is 'Test/Notes'
   >> ntshcs(3935)

   1998/03/17 22:19:50 - LME-NOTES-NTSMEX(0192) 3 41262:Performing
   consistency check, validating items, and automatically removing old
   deleted note stubs on Test/Notes!!Exchange.box...
   >> ntshcs(1814)

   1998/03/17 22:19:50 - LME-NOTES-MEXNTS(018b) 3 41207:Successfully
   Initialized Notes Interface
   >> ntshcs(1480)

   1998/03/17 22:22:50 - LME-NOTES-MEXNTS(018b) 2 01211:Error {Timeout on
   resource lock}: Unable to lock the LME-NOTESOPEN shared memory object
   >> ntshcs(1765)

   1998/03/17 22:22:50 - LME-NOTES-MEXNTS(018b) 1 00510:Error (Timeout on
   resource lock}: The application failed to initialize.
   >> stdmain(863)

   1998/03/17 22:22:50-        LME-NOTES-MEXNTS(018b) 3 00505:LME-NOTES-
   MEXNTS is ending, last return code was {Timeout on resource lock}
 >> stdmain(958)

   1998/03/17 22:22:50 - LME-NOTES-MEXNTS(018b) 1 41220:Error: no Notes
   Session Open
   >> ntshcs(2317)

   1998/03/17 22:22:50 - LME-NOTES-MEXNTS(018b) 3 41210:Terminating Notes
   Interface
   >> ntshcs(1596) 

CAUSE

This problem is because of a bug in the Notes API. This occurs because the LAPI_Init/LAPI_InitExtended call to the Notes API fails or stops responding (hangs) when one of the Notes-related processes is (re-)starting.

RESOLUTION

The Notes connector will handle this problem in the Notes API DLL by automatically restarting upon receiving this error.

WORKAROUND

To work around this problem, manually restart the Exchange Notes Connector.

STATUS

Microsoft confirms this to be a problem in Microsoft Exchange Server version 5.5.

MORE INFORMATION

This will likely shut down all three of the Notes connector processes.

Additional query words: crash, notes connector, resource, timeout

Keywords :
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug