XCLN: NDR When Sending A Message to A Local Recipient

• Microsoft Exchange Server, versions 5.0, 5.5

SYMPTOMS

You can send a message to a local Exchange Server mailbox alone, or to an SMTP recipient alone, but if you send a message to an SMTP recipient and a local Exchange Server mailbox, you receive an non-delivery report (NDR) similar to the following:

   Your message did not reach some or all of the intended recipients.

         Subject:   testing pst
         Sent:   9/25/98 9:51 AM

   The following recipient(s) could not be reached:

         {Exchange Mailbox} on 9/25/98 9:51 AM
               The originator does not have permission to submit message
               MSEXCH:MSExchangeIS:SITE:SERVER 

CAUSE

The Microsoft Exchange Client or Outlook profiles include the Internet E- Mail service and the Microsoft Exchange Server service. The Internet E-Mail service is listed first on the Delivery tab, and delivery is also set to go to a .pst file instead of the Exchange Server mailbox.

WORKAROUND

To work around this problem, do one or both of the following:

• Set delivery to the Exchange Server mailbox instead of a .pst file on the Delivery tab in the client.



• In the client, put the Microsoft Exchange Server service first in the list on the Delivery tab instead of the Internet E-Mail service. If you do this, then the Exchange Server computer MUST have a functional Internet Mail Service installed on it, or a route to another Exchange Server computer with an Internet Mail Service on it since Exchange Server will handle all outgoing SMTP mail, or delivery of SMTP mail based on the configuration of the Internet Mail Service. The Internet E- Mail service in the client would then only be used for receiving mail from another POP3 server.

Additional query words: xadm

Keywords :
Version : WINNT:5.0,5.5
Platform : winnt
Issue type : kbprb