XADM: Dr. Watson in Dsamain.exe

• Microsoft Exchange Server, version 5.5

SYMPTOMS

The Microsoft Exchange Server DSAMain (Directory Service) process may sporadically display a Dr. Watson error message during normal operation. Included in the stack dump of the Dr. Watson log will be the following information:

FramePtr  RetAddr   Param1   Param2   Param3   Function Name
06c8f1fc  6fe94ffa  06c8f20c 046e20e8 046e20e8
ESE!IlineNDISeekGEQInternal+0x118({...}, {...})
06c8f20c  6fe94ce0  00000000 046e20d0 06c8f290
ESE!ErrNDISeekInternalPage+0x11({...})
06c8f21c  6fe934c2  06c8f29c 06c8f290 046e20d0 ESE!ErrNDSeek+0x1f({...})
06c8f25c  6fe942e7  000001c7 00000001 00000000 ESE!ErrBTDown+0x35d
06c8f270  6fe973d0  00000001 77f1d1c3 06c8f320 ESE!ErrDIRDown+0x4f
06c8f2c8  6fe978bb  00000001 00000001 77f1d1c3 ESE!ErrIsamSeek+0xd8
00000001  00000000  00000000 00000000 00000000 ESE!JetSeek+0x6f
<BR/><BR/>
EAX=046e20d0  EBX=00000004  ECX=00000001  EDX=00000005  ESI=ffffffff
EDI=00212ce9
EIP=6fe95130  ESP=06c8f174  EBP=00000000  EFL=00010246
CS=001b  DS=0023  ES=0023  SS=0023  FS=0038  GS=0000 

WORKAROUND

To work around this problem, contact your hardware manufacturer to inquire about a possible BIOS upgrade that corrects this problem.

MORE INFORMATION

For information about how to contact your hardware manufacturer, please query in the Knowledge Base for one or more of the following articles:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words:

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbprb