XFOR: GroupWise 5.x Migration Error

• Microsoft Exchange Server, version 5.5

SYMPTOMS

When you run the GroupWise 5.x Migration wizard, you get the following error message:

An error occurred logging on to the GroupWise 5 Admin API.

CAUSE

Some common causes of this error are:

• The IntraNetWare 4.11 client is not installed. The GroupWise 5.x Migration wizard requires that the IntraNetWare 4.11 client be installed. The original documentation states incorrectly that Microsoft's Gateway services for NetWare can be used.



• The Novell Directory Services (NDS) and Windows NT logon accounts and passwords are different. They must be the same.



• The GroupWise Client version 5.2 or later is not installed.



• There is an incorrectly registered DLL. Check the following registry location:

  HKEY_CLASS_ROOT\CLSID\{35FC2358L-811A-11D0-8A96- 00805FC16077}\InprocServer32

  NOTE: The above registry key is one path; it has been wrapped for readability.
  
  There should be a "No Name" value of type REG_SZ with a string indicating the full path to Gwcmb1.dll on the local computer, for example:




No Name:REG_SZ: C:\Novell\GroupWise\Gwcmb1.dll

WORKAROUND

To work around this problem, perform the following steps for the incorrectly registered Gwcmb1.dll.

1. If Gwcmb1.dll is missing altogether, run the GroupWise Client Setup program version 5.2 or later again from the GroupWise CD.
   
   If you don't have the GroupWise Client version 5.2 or later you can download a demo version from the Novell GroupWise Web site at:

   http://novell.com/groupwise




2. If Gwcmb1.dll is present on the hard disk, but not registered in the registry, it may be possible to manually update the registry.



1. Run the following from an MS-DOS command prompt:




regsvr32 gwcmb1.dll

2. If DLL registration fails at this point, remove the GroupWise Client, restart your computer, and re-install the client.

Additional query words:

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbprb