XWEB: Chinese CHS and CHT Cannot Exist on Same OWA Server

ID: Q198442

The information in this article applies to:

Microsoft Exchange Active Server Components, version 5.0
Microsoft Outlook Web Access, version 5.5
Microsoft Outlook Web Access, version 5.5 Service Pack 1

SYMPTOMS

Multiple languages can be installed on a computer running Windows NT Server using Outlook Web Access. The exception to this scenario is that Chinese Traditional (CHT) and Chinese Simplified (CHS) cannot exist on the same server.

CAUSE

The registry values that have to be modified to allow the correct character interpretations and code pages are contained in the same location for both language versions.

These values are contained in the following registry key:


   HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\MSExchangeWEB\ 
   AcceptLanguage

NOTE: The above registry key is one line; it has been wrapped for readability.

RESOLUTION

Separate servers must be used to install the language packs for CHT and CHS.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Keywords :
Version : WINDOWS:5.0,5.5
Platform : WINDOWS
Issue type : kbbug