XWEB: Time Out Error Attaching File in Outlook Web Access

ID: Q198475

The information in this article applies to:

Microsoft Exchange Active Server Components, version 5.0
Microsoft Outlook Web Access, version 5.5
Microsoft Outlook Web Access, version 5.5 Service Pack 1

SYMPTOMS

When you use the Outlook Web Access (OWA) client, you may encounter an error message when trying to attach a large file. The size of the attachment may vary, and the error can occur with different size attachments because of system conditions such as resources, speed of the system, and so on. After selecting "Add Attachment Now," the animated icon appears as OWA attempts to add the file. Then the following error message appears:

error 'ASP 0113'
Script timed out

/exchange/USA/Forms/IPM/NOTE/cmpAtt.ASP

The maximum amount of time for a script to execute was exceeded. You can
change this limit by specifying a new value for the property
Server.ScriptTimeOut or by changing the value in the IIS administration
tools.

After this error has occurred, the only choice is to close the browser window, and restart OWA.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Keywords :
Version : WINDOWS:5.0,5.5,5.5SP1
Platform : WINDOWS
Issue type : kbbug