XCLN: Message Displays Forwarded Icon but was not Forwarded

• Microsoft Outlook Windows 95/98 client, versions 8.0, 8.01, 8.02, 8.03, 8.5
• Microsoft Outlook Windows NT client, versions 8.0, 8.01, 8.02, 8.03, 8.5

SYMPTOMS

When you use Outlook, if you click either the Reply To or Forward button for a message, and then save the message but do not send it, the icon on the actual message changes even though the message was not forwarded or replied to.

CAUSE

The icon changes based on the message being saved either by the Automatic Save feature or by selecting Save on the File menu, and not by the message actually being sent.

WORKAROUND

To work around this problem, disable the Automatic Save feature, and do not select the Save button for messages that are not being replied to or forwarded. To disable the Automatic Save feature:

1. On the Tools menu, click Options, and click the Preferences tab.



2. Click the "E-mail Options" button, and clear the "Automatically save unsent messages" check box.

Additional query words:

Keywords :
Version : WINDOWS:8.0,8.01,8.02,8.03,8.5
Platform : WINDOWS
Issue type : kbprb