XCLN: Application Conversion Assistant May Crash with Dr. Watson

• Microsoft Exchange Server, version 5.5

SYMPTOMS

The Application Conversion Assistant may fail (crash) with a Dr. Watson error when it attempts to parse a Lotus Notes database.

CAUSE

This behavior is due to the software's dependency on the Notes API stack. There are potentially many more different reasons why the Application Conversion Assistant crashes.

One known case is when the Application Conversion Assistant attempts to read a Notes database design containing missing or corrupt fields. For example, a Notes designer may have inserted a shared-field object into a database without actually associating it with anything. This would cause a crash.

RESOLUTION

Future versions of the Application Conversion Assistant will bypass the dependency on the Notes API stack, and problems of this nature will disappear.

WORKAROUND

Remove the problematic Notes design element before running the Application Conversion Assistant.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Additional query words: MAX, crash, dr. watson

Keywords :
Version : winnt:5.5
Platform : winnt
Issue type : kbbug