XFOR: POP3 Reply Address Contains Numerous Invalid Addresses

• Microsoft Exchange Server, version 5.5

SYMPTOMS

When you reply to a message sent from a POP3 client, the To field in the reply message may contain numerous recipient addresses. These address may be invalid but contain the proper SMTP format such as user_name@domain_name.com. However, the reply address does not contain the original POP3 sender address.

CAUSE

The POP3 sender has placed incorrect information, such as the user's residential address, in the Reply-to-address option in the POP3 client configuration.

RESOLUTION

Verify that the POP3 user has placed the proper e-mail address in the Reply-to-address option in the POP3 client configuration. To verify this information, on the Tools menu, click Accounts, click the Mail tab, select the account, and then click Properties. On the General tab there is a place to enter a reply address. This is the address that is creating a problem. If the POP3 user has any question about what this value should be, he or she should contact his or her Internet service provider (ISP), or administrator. Removing the address should not create delivery problems.

Additional query words:

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbprb