XCLN: Err Msg: The Delegate Page Is Not Available. Unable to Access Outlook Folder.

ID: Q199964

The information in this article applies to:
  • Microsoft Outlook Windows 95/98 client, versions 8.0, 8.01, 8.02, 8.03, 8.04, 8.5, 9.0

SYMPTOMS

When you attempt to access the Delegate tab in the Microsoft Outlook client, you may receive the following error message:

The Delegate page is not available. Unable to access Outlook folder.


CAUSE

This error may be caused by a corrupt Exchange Server mailbox.


WORKAROUND

To work around this problem, do the following:

  1. Download all the information in the mailbox to a .pst file (personal folder) by changing the delivery location in the properties for the Exchange Server service.


  2. Remove the corrupt mailbox using the Exchange Server Admin program and create a new Exchange Server mailbox.


  3. Mail from the personal folders can be uploaded to the server again by manually dragging the messages back to the mailbox folders.


Additional query words:

Keywords :
Version : WINDOWS:8.0,8.01,8.02,8.03,8.04,8.5,9.0
Platform : WINDOWS
Issue type :


Last Reviewed: May 21, 1999
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