XADM: Installing Exchange Server 5.5 SP1 on a Computer Running Clustering Services

ID: Q200490

The information in this article applies to:

Microsoft Exchange Server, version 5.5 SP1

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SUMMARY

Installing Exchange Server 5.5 Service Pack 1 (SP1) on a computer running clustering services provided by Windows NT 4.0 Service Pack 4 (SP4) release candidate is not recommended. Setup may not work because the IrpStackSize parameter is too small.

MORE INFORMATION

If the following entry is created in the Windows NT application event log during installation of Exchange Server 5.5 SP1, you can use a workaround to run clustering services and SP1.

ID: 2011
Source: srv
The server's configuration parameter "irpstacksize" is too small for the server to use a local device. Please increase the value of this parameter.

The workaround is to increase the value of the IrpStackSize parameter.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

If the following DWORD key exists in the registry, increase the current value by one.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ Lanmanserver\Parameters\IrpStackSize

If this registry key does not exist, add it to the registry, and set the value to 6.

Additional query words:

Keywords : exc55sp1
Version : winnt:5.5 SP1
Platform : winnt
Issue type : kbinfo