XFOR: Lotus cc:Mail Migration Fails with Event ID 238, 8149 and 8002

• Microsoft Exchange Server, version 5.5

SYMPTOMS

When you migrate users from a Lotus cc:Mail post office using the Migration wizard, the migration process may fail. The following event IDs may be logged in the event viewer:

Event ID: 238
Source: MSExchangeMigDS
Type: Error
Category: None
Description: The e-mail address specified for import object <cc:Mail address> is not unique. <cc:Mail addres> has already been assigned to the address book entry <X400 address>.

Event ID: 8149
Source: MSExchangeMig
Type: Error
Category: None
Description: Directory Section <Location of migration temporary files>\Directory.pri Line:5 Unknown DAPI error occurred importing this line. (See error logged by 'MSEXCHANGEMigDS')

Event ID: 8002
Source: MSExchangeMig
Type: Error
Category: None
Description: Errors occurred during the Migration process. A recovery file has been created called <drive>\<path>\xxxxxxxx.PRI.

CAUSE

The cc:Mail user account custom recipient object exists in the Exchange Server directory. This error normally occurs if the cc:Mail post office has been participating in directory synchronization with Exchange Server.

RESOLUTION

Ensure that the cc:Mail user account that is being migrated is not in the Exchange Server directory. Also verify that the custom recipient account is not hidden.

Additional query words:

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbprb