XWEB: Netscape OWA Client Displays Incorrect Language Text

• Microsoft Outlook Web Access, version 5.5 Service Pack 1

SYMPTOMS

When accessing Outlook Web Access (OWA) using a Netscape Navigator Web browser, you may see the text display in a language not consistent with the primary language of the client or server computers. This can happen if you have applied the incorrect Exchange Server service pack to the Exchange Server computer. For example, if you have a computer running Exchange Server version 5.5 (U.S. English Version) and install Service Pack 1 for Exchange Server (German version), Netscape Navigator Browser OWA clients may display German text, even after you apply the U.S. English version of Exchange Service Pack 1.

RESOLUTION

To use Netscape Navigator OWA clients again, you must restore the Exchange Server installation from a backup made prior to applying the incorrect service pack version.

WORKAROUND

OWA clients can use a browser other than Netscape Navigator without this effect.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook Web Access version 5.5 Service Pack 1.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords :
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug