XADM: Errors attempting to access Public Folders
ID: Q201047
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The information in this article applies to:
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Microsoft Exchange Server, versions 4.0, 5.0, 5.5
SYMPTOMS
When you attempt to access replicas of Microsoft Exchange
Public Folders from a Microsoft Exchange Client (Microsoft
Exchange Client - Microsoft Outlook), one of the following
error messages may be displayed:
The folder could not be opened. The contents of this public
folder are currently unavailable. Either the Microsoft
Exchange Server computer servicing this public folder is
down or the public folder has not been replicated to this
site. See your administrator.
Unable to display the folder. The contents of this public
folder are currently unavailable. Either the Microsoft
Exchange Server computer servicing this public folder is
down or the public folder has not been replicated to this
site. See your administrator.
Unable to expand the folder. The set of folders could not
be opened. The contents of this public folder are currently
unavailable. Either the Microsoft Exchange Server computer
servicing thi public folder is down or the public folder has
not been replicated to this site. See your administrator.
The following error message will be encountered when you
attempt to access the properties of the Public Folder(s)
from the Microsoft Exchange Administrator program:
The folder could not be opened. The contents of this
public folder are currently unavailable. Either the Microsoft
Exchange Server Computer servicing this public folder is down
or the public folder has not been
replicated to this site. See your administrator.
When you view the replicas on the Instances of the Public
Information Store, the Public Folder(s) generating the error(s)
will appear on the right side in the "Folders on this
Information Store" dialog box.
CAUSE
Replication between the Home Server of the Public Folder has
not completed or Replication has failed. Running Mtacheck.exe
from the X:\Exchsrvr\Vin directory (where "X" is the drive
letter where the Exchange System Files are located) with a /RP
parameter on a server in the organization might also cause this
problem because one of the functions Mtacheck.exe performs is
to remove public folder replication messages from the Message
Transfer Agent (MTA).
WORKAROUND
To work around this problem, after replication schedules have
been confirmed and the normal replication cycle has passed,
if the replicas are still unavailable, examine the Event
Viewer application log first for public folder replication
errors. If there are no errors, try removing and re-creating
a replica of this public folder on your server. To do this,
perform the following steps:
- Choose the Public Information
Store on the Replica Server.
- From the File menu, click Properties.
- Click the Instance tab, and remove the replica(s) of
that folder(s) on your server, and then click OK.
- Wait until the replica of the Public Folder(s) has
been removed.
- Click the Public Information Store on the Replica
Server.
- From the File menu, click Properties.
- Click the Instance tab, and add the replica(s) of that
folder on your server, and then click OK.
The properties of the Public Folders should now be accessible
from the Microsoft Exchange Administrator program and from
the client.
Keywords :
Version : winnt:4.0,5.0,5.5
Platform : winnt
Issue type : kbprb