The information in this article applies to:
SYMPTOMS
One or more postoffices suddenly disappear from a once fully-functional Microsoft Mail Connector (MSMC) configuration. When any administrator attempts to recreate the missing postoffice, an error message states that this postoffice already exists and can not be recreated.
CAUSE
When the Microsoft Mail Connector starts, it reads files from the connector postoffice, Exchangeservername\Maildat$, to build what is displayed in the MSMC. These files are Network.glb and all of the .xtn files. If these files are corrupted, the MSMC displays incorrect information. RESOLUTIONThe best resolution to this problem is to obtain a copy of the Network.glb file from backup tape. If no changes have been made to the Exchange routing to Microsoft Mail, this file can be restored by itself. Otherwise, please contact Microsoft Product Support Services MORE INFORMATIONThe Exchange Connector postoffice (shadow postoffice) has a special record in the Network.glb file. There is an Microsoft Mail network name defined in every Exchange Connector postoffice. However, this Microsoft Mail network name is not viewable in the Microsoft Mail Connector. This is one of the differences between a shadow postoffice and the standard postoffice. Additional query words:
Keywords : exc4 exc5 |
Last Reviewed: September 17, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |