XWEB: OWA Does Not Display RTF Text in Contacts

• Microsoft Outlook Web Access, version 5.5 Service Packs 1, 2

SYMPTOMS

Text entered into an Outlook contact as rich text format (RTF) displays as Plain Text when viewed using Outlook Web Access (OWA). Any color or font changes made are disregarded when viewing.

CAUSE

Contacts in OWA do not have separate read and edit forms, like the Outlook and Exchange clients do. The form OWA uses to edit and read contacts does not allow RTF.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

The reply form OWA uses for mail messages works the same way as the edit or read forms. RTF is converted to Plain Text when replying to a message.

Additional query words:

Keywords :
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug