XFOR: Isolating Providers In CALCON for Troubleshooting Purposes

ID: Q201504

The information in this article applies to:

Microsoft Exchange Server, version 5.5

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SUMMARY

If there is more than one Calendar provider configured, the Calendar Connector service will automatically start all configured providers as well as some general administrative processes in the background.

MORE INFORMATION

You may want to isolate certain providers for troubleshooting purposes without having to remove each individual calendar connection information in the Calendar Connector property page.

There are six potential processes that the Calendar Connector may run, they are:

Provider Name Description

CALSYNC Process for updating all F/B records for custom recipients

ADMINSVC General cleanup process

MAPICAL Provider for the information store-F/B public folder

NOTESCAL Provider for Lotus Notes

GWISECAL Provider for GroupWise

PROFSCAL Provider for OV/VM

To isolate specific providers, open up the registry with regedt32 or regedit.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

Go to HKLM\SYSTEM\CurrentControlSet\Services\MSExchangeCalCon\Parameters.

Add the following for troubleshooting the Notes provider. To troubleshoot other providers, simply change the NOTESCAL provider name to the desired provider, for example, GWISECAL.

Value Name: Providers
Data Type: REG_SZ
String: MAPICAL, NOTESCAL

Start up the Calendar Connector in console mode (refer to the following article in the Microsoft Knowledge Base):

Q197372 XFOR: How to Run Calendar Connector in Console Mode

You will notice that the Calendar Connector will only load the two processes you want.

Additional query words:

Keywords :
Version : winnt:5.5
Platform : winnt
Issue type : kbhowto