XFOR: GW Router Stops Responding with Errors 6064 and 6052

• Microsoft Exchange Server, version 5.5

SYMPTOMS

The Microsoft Exchange Router for Novell GroupWise may stop responding with the following errors in the event log.

Source: MSExchangeGWRtr
Error:General
Event:6064
Message: Error occurred when processing files from API_IN Directory.
Return code: 8004010f

Source:MSExchangeGWRtr
Error:General
Event:6052
Message: The following directory could not be found:
\\bad_dog\sys\tiger\wpgate\api\API_OUT\ Please make sure the directory setting is correct and the GroupWise Server is running.
The system error code is 18

CAUSE

This behavior may be a result of running out of client licenses on the NetWare server.

RESOLUTION

Ensure that there is at least one available license left for the GroupWise Router to log onto the NetWare server.

Additional query words:

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbprb