XADM: Using Mailbox Template with Distribution Lists Between Sites

• Microsoft Exchange Server, versions 5.0, 5.5

SYMPTOMS

When you use the Microsoft Exchange Server Administrator program in an Exchange Server version 5.5 site to duplicate a mailbox template with Exchange Server version 5.0 site distribution lists, or vice-versa, you get the following error message:

The object 'name' with the directory name 'alias' already exists. Enter a unique alias name on the general property page for this mail recipient.

CAUSE

If you have a version 5.5 site with a mailbox template that contains a distribution list from a version 5.0 site, when you click Duplicate on the File menu of the Administrator program on this template to create a new mailbox, the mailbox is created, but it is invalid. The new mailbox does not allow the user to use it in some cases. These same results occur with a version 5.0 template and version 5.5 distribution lists from another site, and you receive the same error message.

WORKAROUND

• Don't use distribution lists in your mailbox templates from other sites of a different version.


-or-


• Upgrade all sites to the same version.

Additional query words:

Keywords : exc5 exc55
Version : winnt:5.0,5.5
Platform : winnt
Issue type : kbprb