XADM: The System Cannot Find the Path Specified - ID No: 0cx002003

• Microsoft Exchange Server, version 5.5
• Microsoft Exchange Server, version 5.0 Service Packs 1, 2

SYMPTOMS

During an update from Exchange Server 5.0 to Exchange Server 5.0 Service Pack 1 or Service Pack 2, you may get the following Warning dialog box:

The system cannot find the path specified[ASCII 133]
Microsoft Windows NT ID no: 0cx002003
[OK]

Interpreting line <AddShare:.;Resources;%s\res;READ;"Event logging files">
Bound to local DSA
Bound to appropriate DSA

CAUSE

Update.exe is searching for an address generator defined in the organization; the corresponding directory/file on that server for the address generator is missing or has been deleted.

WORKAROUND

Ntfilemon is a widely-used third-party utility for Windows NT.

1. Run Ntfilemon, and filter on Update.exe.
   
   NOTE: After you start Ntfilemon, clear and restart its logging just before running Update.exe to reduce clutter.



2. Start the Update.exe process to install the service pack.



3. Wait for the error to recur, OK the error, and exit the service pack Setup program before you stop Ntfilemon logging.



4. Save the Ntfilemon log and look for an entry in it similar to the following:

   
   42029   11:39:07 PM   UPDATE.EXE   IRP_MJ_CREATE   C:\Exchsrvr\Address\CCMAIL\Alpha\Ccmproxy.dll   PATH NOT FOUND   Attributes:0080 Options:01000060 

   In this case the alpha directory is missing.
   
   NOTE: Search upward from the bottom of the file for the text PATH NOT FOUND to most quickly locate the missing directory.



5. Recreate the missing folder and place the appropriate files into the directory.
   
   NOTE: Copy the missing files from another server in the site which has the correct folder and files.



6. Rerun the Service Pack.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: Exchange, sp1, sp2

Keywords :
Version : winnt:5.0,5.5
Platform : winnt
Issue type : kbprb