XFOR: MS Mail Connector Is Throwing Away Read Receipts from Mac Client

ID: Q214565

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

The MS Mail Connector in Exchange Server 5.5 will throw away Read Receipts (RR) that were generated by the Macintosh Client for PC Networks. The following message could appear in the Windows NT Event Viewer under the MSExchangeMSMI source:

EventID 2539

CAUSE

The MS Mail Connector was incorrectly parsing the date from the message generated by the Macintosh Client for PC Networks. Therefore, the message could not continue to be processed.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Microsoft Mail Connector

File name	Version
Mt.exe	5.5.2534.0
Mtmsg.dll	5.5.2534.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words:

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug