XFOR: Internet Mail Service Access Violation When Sending Mail Over an SSL Session to a Remote System

ID: Q214640

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

The Internet Mail Service may access violate when sending mail with a large number of recipients over a Secure Socket Layer (SSL) session to a remote system. A Dr. Watson log may be generated with a failing call stack similar to the following:

FramePtr RetAddr Param1 Param2 Param3 Function Name
0598f5e4 6fff1245 00ad0000 00000000 00afa238 NTDLL!RtlFreeHeap+0xec
0598f5f4 0043d5b7 00ad0000 00000000 00afa238 EXCHMEM!ExchHeapFree+0x15
0598fd8c 00402531 00000008 0598ff08 0598fefc MSEXCIMC!CDeliveryBatch::Dispatch+0x27167
0598ff34 00420537 0000001d 00000001 00b5f5c8 MSEXCIMC!CAsyncIO::IoCompleted+0xb5
0598ffb8 77f04f2c 00aee500 00000001 00b5f5c8 MSEXCIMC!SMTPWorkerThread+0xfc
0598ffec 00000000 00000000 00000000 00000000 KERNEL32!BaseThreadStart+0x51

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Internet Mail Service

File name	Version
Imcmsg.dll	5.5.2516
Msexcimc.exe	5.5.2516

This hotfix has been posted to the following Internet location as Psp2imca.zip and Psp2imci.zip:

ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.5/PostSP2/imc-fix

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words:

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug