XCON: MTA Deferred Delivery Message Generates NDR: Maximum Time for Delivering the Message Has Expired

ID: Q214682

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

The following Non-Delivery Report (NDR) may be received when sending messages with a deferred delivery time after the message timeout:

From: System Administrator
To: 'x400 to user1'
Sent: Monday, November 23, 1998 5:00 PM
Subject: Undeliverable: test 2 on Friday
Your message did not reach some or all of the intended recipients.

Subject: test 2 on Friday
Sent: 11/13/98 9:21 AM

The following recipient(s) could not be reached:

'x400 to user1' on 11/23/98 5:00 PM
The maximum time for delivering the message expired
MSEXCH:MSExchangeMTA:Site:Server

The NDR is received on the deferred delivery date, not immediately upon sending.

CAUSE

The Message Transfer Agent (MTA) returns the message if the deferred delivery date is after the message timeout. The default message timeout period is seven days. When the deferred delivery date arrives, the MTA checks the message timeout value, and displays the NDR for this message based on that date, instead of delivering the message.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Message Transfer Agent

File name	Version
Dbserver.sch	5.5.2534
Dcprods.cat	5.5.2534
Ems_rid.dll	5.5.2534
Emsmta.exe	5.5.2534
Info4log.cfg	5.5.2534
Infoblog.cfg	5.5.2534
Infodlog.cfg	5.5.2534
Infollog.cfg	5.5.2534
Infotlog.cfg	5.5.2534
Mtacheck.exe	5.5.2534
Mtamsg.dll	5.5.2534
P2.xv2	5.5.2534
X400om.dll	5.5.2534
X400omv1.dll	5.5.2534

Please note that this fix must be applied to all Microsoft Exchange Server computers in the message path, as each MTA on each server evaluates the deferred delivery time and message time-out.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug