XFOR: Reasons for "Unable to logon..." Error Message
ID: Q216292
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The information in this article applies to:
-
Microsoft Exchange Server, version 5.5
SUMMARY
When you use the Migration wizard to migrate account information from LDAP directories, you may receive the following error message:
Unable to log on to the server. Please verify server name, port, account name and password.
You may get this error message for a number of other reasons, listed in the "More Information" section of this article.
MORE INFORMATION
If you get this error message, check the following:
- LDAP Server Name
- LDAP Port
This is typically TCP/IP port 389 or port 636 for LDAP over SSL.
- Account Name
You must use the full distinguished name (DN).
- Password
- Default Naming Context
For servers with a default naming context specified, you must
specify this in the Internet Directory server name field. For
example:
ldapserver/o=org
- ADSI 2.0
Verify that the correct version of ADSI 2.0 is installed. For additional information, please see the following article in the Microsoft Knowledge Base:
Q216290 XFOR: Verifying which Version of ADSI Is Installed
Additional query words:
Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbinfo