XFOR: Cannot Install 5.5 SP2 Connectors after Installing GroupWise Connector

ID: Q216340

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When administrators attempt to install the Exchange Server 5.5 Service Pack 2 (SP2) version of the Notes, SNADS, and OV/VM (PROFS) connectors after previously installing the Web 3 GroupWise connector, Setup may stop with the following error message:

Installation Warning

Setup has detected that you have a newer version of this connector already installed on your Exchange Server. If you wish to install this older version, you must uninstall the newer one.

Setup is exiting.

CAUSE

The Setup program will look for a version number in the registry of the latest connector. When the GroupWise connector is installed the first time, it will update the version number to 2521.0. However, the version number for the SP2 connectors is 2448.8, resulting in this conflict.

WORKAROUND

Uninstall the GroupWise Connector, then install any needed connectors before reinstalling the GroupWise Connector from Exchange Server 5.5 SP2.

Additional query words: notes, snads, profs, error, warning

Keywords :
Version : winnt:5.5
Platform : winnt
Issue type : kbprb