XADM: ISINTEG Reports JET_errUpdateNotPrepared

ID: Q216460

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

While running the information store integrity checker, Isinteg.exe, the following error message may be reported during the folder test phase:

Error: Folder '5346 (Fid=0001-0000005C7FE0)' "Deleted Items": Error
JET_errUpdateNotPrepared fixing bad ptagOldestDeletedOn on this folder.

NOTE: The items in single and double quotes above may differ.

CAUSE

Isinteg.exe detected a invalid property for a folder and was attempting to fix the problem by updating a set of columns in the database. However, Isinteg.exe did not properly set up the database session in preparation for updating the columns.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store

File name	Version
Isinteg.exe	5.5.2533

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug