XFOR: Migrating Mailbox with Message from cc:Mail Release 8 Client

ID: Q216473

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When a Mailbox from a Lotus cc:Mail DB6 post office is migrated using either the Exchange Server 5.5 or Exchange Server 5.5 Service Pack 2 (SP2) Migration Wizard, if that mailbox has a Rich Text Format (RTF) message, that message becomes garbage in Exchange Server.

CAUSE

Because Lotus cc:Mail release 6.x client is non-RTF aware, the Migration Wizard does not check for RTF.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Migration Wizard

File name	Version
Mlmig32.dll	5.5.2542.0

The fix is also available in the Connectivity and Migration Web 3 release. This release can be downloaded from:

http://www.microsoft.com/backoffice/downloads/moreinfo/migrationWizard.asp

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words:

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug