XFOR: Chat Service May Truncate Complete Chat Room List

ID: Q216989

The information in this article applies to:

Microsoft Exchange Server, version 5.5 SP2

SYMPTOMS

The Microsoft Exchange Chat Service version 5.5 Service Pack 2 may fail to send a complete listing of all the chat rooms present on the server when either a IRC or IRCX chat client requests the list. The chat room list may be truncated to only include a partial listing of all available chat rooms on the server.

This problem may also exhibit itself in the NAMES, WHO, WHOIS, and LISTX commands.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Chat Service

File name	Version
Chatsvc.exe	5.5.2532.0

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange Chat Service that is included with Microsoft Exchange Server version 5.5 Service Pack 2. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words:

Keywords : exc55sp2 EXC55SP3Fix
Version : winnt:5.5 SP2
Platform : winnt
Issue type : kbbug